Terms of Use

Please read these Terms of Use carefully before using our website.

Customers who use and shop on this e-commerce site are deemed to have accepted the following terms:

All pages on this website and all related subpages at www.troydepo.com (“Site”) belong to and are operated by Troy Depo Lojistik ve Teknoloji Hizmetleri A.Ş. (“Company”). By using all services provided on the Site, you (“User”) agree that you are subject to the following conditions. By using the services and continuing to use the Site, you confirm that you are authorized by law to enter into a contract, that you are over the age of 18, and that you have read, understood, and agreed to be bound by these terms.

This agreement imposes rights and obligations on both parties regarding the Site. By accepting this agreement, the parties declare that they will fulfill these rights and obligations completely, accurately, and on time, as required.

By accessing this website or using any information on it, you agree to all of the terms below.

The Company shall not be held responsible for any direct or indirect damages that may arise from entering the Site or using the information and data therein, regardless of the reason (breach of contract, tort, etc.). The Company is not liable for any interruptions, errors, omissions, or delays resulting from such incidents.

The Company reserves the right to change all services, products, terms of use, and information provided on the Site without prior notice, to reorganize or suspend the publication of the Site. Changes become effective as soon as they are published. By using or accessing the Site, such changes are deemed accepted. These terms also apply to linked web pages.

The Company is not liable for damages caused by system failures, errors, data loss, delays in communication, viruses, unauthorized access, or other similar events resulting from breach of contract, tort, negligence, or other causes.

This Site may contain links or references to websites not under the control of the Company. The Company is not responsible for the contents or links of such websites.

The design, appearance, and all content on the Site—including trademarks, domain names, logos, icons, graphics, software, business methods, and models—are owned or licensed by the Company and are legally protected. No content on the Site may be modified, copied, reproduced, translated, republished, uploaded, posted, transmitted, presented, or distributed without prior written permission and proper citation. Unauthorized use of any portion of the Site on another website is prohibited. Legal and criminal liability may apply. All rights not expressly granted are reserved by the Company.

Credit card information provided on the payment page is never stored on the servers of the .com domain or its service providers, to ensure customer security. All payment transactions are conducted between your device and the bank via the secure interface.

The Company reserves the right to update this legal notice at any time and recommends that users visit this page with each visit to the Site.

1. Responsibilities

1.1. The Company reserves the right to change product prices and services at any time.

1.2. The Company agrees to provide access to contracted services except in cases of technical failure.

1.3. The User agrees not to perform reverse engineering or similar actions to obtain the source code of the Site, and acknowledges responsibility for any damage caused to third parties.

1.4. The User agrees not to share or produce content that violates laws, morality, intellectual property, or personal rights within the Site. The Company reserves the right to suspend or terminate offending accounts and share information with authorities if legally requested.

1.5. Users are solely responsible for their interactions with others or third parties on the Site.

2. Intellectual Property Rights

2.1. All intellectual property rights—whether registered or not—on the Site (e.g., trademarks, designs, software) belong to the Company or their respective owners.

2.2. Content may not be copied, published, reproduced, presented, or transferred in any way without permission.

3. Confidential Information

3.1. The Company will not disclose users’ personal data (name, address, phone number, email, etc.) to third parties.

3.2. Users consent to the use of their data for marketing, promotions, and advertising by the Company and affiliated entities.

3.3. Confidential information may only be disclosed to authorities as required by law or official requests.

4. Disclaimer of Warranty

To the maximum extent permitted by applicable law, the services and content are provided “as is” and “as available,” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

5. Registration and Security

Users must provide accurate, complete, and up-to-date registration details. Failure to do so may result in termination of the account without notice. The User is responsible for keeping account and password details secure.

6. Force Majeure

In events beyond the control of the parties (e.g., natural disasters, wars, strikes, internet outages, pandemics—collectively “Force Majeure”), neither party shall be held liable for failure to fulfill contractual obligations. Rights and obligations are suspended during such events.

7. Severability

If any provision of this agreement is found invalid, the remainder shall continue to be valid and enforceable.

8. Amendments

The Company may partially or fully modify services and terms at any time. Changes become effective upon publication on the Site. Continued use constitutes acceptance.

9. Notices

All notices related to this agreement shall be delivered via email to the Company’s known address and the User’s registered email. Users agree to notify the Company within 5 days of any address change.

10. Evidence Agreement

In any dispute, records including logs, documents, and digital communications will serve as legal evidence under Turkish Code of Civil Procedure (Law No. 6100), and Users agree not to dispute these records.

11. Dispute Resolution

Istanbul Çağlayan Courts and Enforcement Offices shall have jurisdiction over disputes arising from the interpretation or application of this agreement.